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Heber Valley Railroad North Pole Express Christmas Train

Address
450 S 600 W
Heber, Utah 84032
Tickets
435-654-5601
Website
Official Website
Event Start
5:00 PM  on  on Nov 29, 2021
Event End
6:30 PM  on  on Dec 23, 2021
Event Type
Heber Valley Railroad Excursions

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Join us on this fun and traditional train ride to the North Pole! A family favorite, this 90-minute roundtrip ride includes hot cocoa and Mrs. Claus' famous chocolate chip cookies. You'll sing along to Christmas carol favorites on the way and be entertained by hosts, elves, and cocoa chefs. When you reach the North Pole, Santa will join you for the return trip, greet each child, and present them with a special gift.

DATES:
Monday, Tuesday, Wednesday, November 22nd, 23rd, and 24th, at 5 pm and 7:30 pm + 2 pm on the 24th (Preseason pricing) 
Friday, November 26th, and Saturday, November 27th, at 11:30 am, 2 pm, 5 pm and 7:30 pm (Prime pricing)
Monday - Friday, November 29 - December 3rd, at 5 pm and 7:30 pm (Preseason pricing)
Saturday, December 4th at 11:30 am, 2 pm, 5 pm and 7:30 pm (Prime pricing)
Monday - Friday, December 6th thru December 10th, at 5 pm and 7:30 pm (Season pricing) 
Saturday, December 11th, at 11:30 am, 2 pm, 5 pm, and 7:30 pm (Prime pricing)
Monday, December 13th thru Friday, December 17th at 5 pm and 7:30 pm (Season pricing)
Saturday, December 18th, at 11:30 am, 2 pm, 5 pm and 7:30 pm (Prime pricing)
Monday, December 20th & Tuesday, December 21st at 5pm and 7:30 pm (Prime pricing)
Wednesday, December 22nd & Thursday, December 23rd, at 11:30 am, 2 pm, 5 pm, and 7:30 pm (Prime Pricing)

SCHEDULE:
Times vary depending on date

COSTS:
Pre-Season Days First-Class: (November 22, 23, 24, 29, 30, December 1, 2, 3)

$45 - Adults (ages 13 and up)
$30 - Child (ages 3-12)
$10 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

$240 - Table for 4 in the Luxury 850 Table/Lounge Car
$60 - Adults (ages 13 and up) in the Luxury 801 Passenger Car
$45 - Child (ages 3-12) in the Luxury 801 Passenger Car
$10 - Toddler* (ages 2 and under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Pre-Season Days North Pole Class: (November 22, 23, 24, 29, 30, December 1, 2, 3)
$35 - Adults (ages 13 and up)
$25 - Child (ages 3-12)
$5 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Season Days First-Class: (December 6, 7, 8, 9, 10, 13, 14, 15, 16, 17)
$55 - Adults (ages 13 and up)
$40 - Child (ages 3-12)
$10 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

$280 - Table for 4 in the Luxury 850 Table/Lounge Car
$70 - Adults (ages 13 and up) in the Luxury 801 Passenger Car
$55 - Child (ages 3-12) in the Luxury 801 Passenger Car
$10 - Toddler* (ages 2 and under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Season Days North Pole Class: (December 6, 7, 8, 9, 10, 13, 14, 15, 16, 17)
$40 - Adults (ages 13 and up)
$25 - Child (ages 3-12)
$5 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Prime Days First-Class: (November 26, 27, December 4, 11, 18, 20, 21, 22, 23)
$60 - Adults (ages 13 and up)
$45 - Child (ages 3-12)
$10 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

$300 - Table for 4 in the Luxury 850 Table/Lounge Car
$75 - Adults (ages 13 and up) in the Luxury 801 Passenger Car
$60 - Child (ages 3-12) in the Luxury 801 Passenger Car
$10 - Toddler* (ages 2 and under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Prime Days North Pole Class: (November 26, 27, December 4, 11, 18, 21, 22, 23)
$45 - Adults (ages 13 and up)
$30 - Child (ages 3-12)
$5 - Toddler* (ages 2 & under)
*Toddlers 2 & under must sit on a lap; a Child ticket may be purchased if a separate seat is desired.

Red Caboose Private Rental:
$1000 - Your own private North Pole Express First-Class experience including elves, cocoa chef, cookies, Santa, and all the fun. Capacity is up to 12 people.

With historic train equipment, we have to occasionally take cars out of service unexpectedly for maintenance or repairs. This may require us to change the coach or class of service you purchased a ticket for. Please be understanding if this happens.

Event Start
5:00 PM  on  on Monday, November 29, 2021
Event End
6:30 PM  on  on Thursday, December 23, 2021
Repeats Every
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday  until  until Dec 23, 2021
Fee
See website for pricing
Location
Heber Valley Railroad
Additional Information


ANSWERS TO COMMONLY ASKED QUESTIONS:

  • Please arrive 45 minutes prior to departure.
  • Outside food and beverages are not allowed.
  • Our full-service snack car offers food and beverage for purchase throughout the ride.
  • Car seats and strollers are not allowed on train.
  • Restrooms are available on the train and at the train depot.
  • Due to the historic nature of our rail cars, wheelchair access is limited. Please call ahead for additional information.
  • Dogs are not allowed on the train. We are unable to accommodate dogs on the train.
  • All rides and adventures depart from the Heber Valley Railroad depot (unless noted otherwise).
  • If you are joining other family members or friends on the train and they have purchased separate tickets, please call the ticket office prior to the day of your scheduled train and make arrangements to sit together. 435-654-5601
  • Group discount may be available for groups over 20 people. Please call the ticket office for more details. 435-654-5601

 

NORTH POLE EXPRESS TIPS:

  • BUY YOUR TICKETS EARLY! For the past several years, almost all tickets are sold out by early November. The Friday and Saturday after Thanksgiving, Saturdays, and the days just before Christmas sell out first. You should assume that all trains will be sold out before the first train runs in November. As we get closer to November start date, moving groups, adding tickets, or making other changes to orders become very difficult.
  • Toddler Tickets: All toddler tickets specify that your toddler is sitting on a lap and does not occupy a seat on the train. The Toddler Ticket includes a cookie, cup of cocoa, and gift from Santa.
  • Classes of Service: There are three classes of service: North Pole Class, First-Class, and Luxury Class. All classes of service are an amazing, wonderful experience. The more luxurious cars are in First-Class and Luxury Class. All classes are served a delicious chocolate chip cookie and hot cocoa during the ride. First-Class and Luxury Class also receive a larger gift from Santa (a sleigh bell), and a souvenir cocoa mug.
  • Heated Train Cars: The train cars are all heated in a variety of ways. Please dress warmly and shed layers as needed. 
  • Seating: When you purchase tickets, you are buying tickets for a specific train car and class of service. We will pre-assign your family or group to specific seats in your car.
  • Combining Groups: If you have friends, family, or groups who have purchased tickets separately from you, they will not be seated next to you. If you want to combine your group of already purchased tickets, please give us a call in advance. We will try to accommodate your request, but we need to know several days or even weeks in advance, and we cannot guarantee that we can seat your group together. Moving or changing seats becomes more difficult as we get closer to the November 22nd start date.
  • Bathrooms: There are a few bathrooms on the train for emergency use. Some cars do not have bathrooms. One of the staff will escort you to the nearest car with a bathroom. Note that in some cases, you may have to walk through two or three train cars to reach a bathroom. We encourage all guests to use the bathroom facilities at the depot prior to departure.
  • Interactive Experience: The talented staff of elves, chefs, hosts, and Santa interact closely with passengers including dancing in the aisles, posing for pictures, holding babies, etc. Our hosts will typically not wear masks while hosting.
  • Boarding / Deboarding the Train: This year, boarding will take a little longer than in previous years. Staff will board family/groups one at a time and escort you to your pre-assigned seats.
  • ARRIVE EARLY: All trains leave on time - no exceptions. All trains start boarding about 15 minutes before departure. The canyons (Provo and Parley's) in route to the Heber Valley often have traffic and weather slowdowns. Allow extra time to arrive. We suggest arriving at the depot no later than 30 minutes prior to your departure time. If you are late and miss your train, it is unlikely that we can put you on a later train as all trains are usually sold out.

 

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